Accessibility Options

Contact Information

Center for Disabilities Studies
University of Delaware
461 Wyoming Road
Newark DE 19716
Phone: 302-831-6974
TDD: 302-831-4689


Creating Accessible Health Services and Programs

A training series focused on creating inclusive and accessible services and spaces for people with disabilities

The Center for Disabilities Studies will hold the following five trainings throughout the year.  HDWD staff are also happy to bring the training to you!  For upcoming training dates, or to schedule a training at your organization, please contact Bhavana Viswanathan at or 302-831-8374.

View the  2016 Training Calendar.


1. Disabilities 101: Strategies for Being Welcoming and Accommodating

The purpose of this training is to enhance our understanding of how to be welcoming, accessible, and accommodating when working with people with disabilities. Through the presentation and activities participants will be answering the following questions:
• Who are people with disabilities? (Know your audience)
• What do I say? (Know why language matters)
• What can I do? (Know how to better assist people with disabilities)

April 20, 2016 at the Center for Disabilities Studies in Newark – Register by April 15th:

September 21, 2016 at the Adams State Service Center in Georgetown – Register by September 16th:


2. Maximizing Access: Smart Choices in Equipment and Facility Design

People with disabilities experience disparities in health and health care access when compared to people without disabilities. This training focuses on improving access to health care services and programs for people with disabilities to help improve the health status of people with disabilities in Delaware. The purpose of the training is to:
• Discuss common health disparities among persons with disabilities.
• Identify barriers to health service delivery for persons with disabilities with a focus on physical/architectural barriers.
• Explain ADA standards for access to health services for persons with mobility disabilities.
• Differentiate between ADA accessible design and Universal Design.
• Explore and analyze the usability of equipment vis a vis mobility and sensory needs and changes which occur with age and disability.

June 8, 2016 at the Center for Disabilities Studies in Newark – Register by June 3rd:

November 16, 2016 at the Adams State Service Center in Georgetown – Register by November 11th:


3. Ensuring Effective Communication to Meet ADA Guidelines

Disability can impact communication. Usually minor accommodations can be made to ensure effective communication. Some individuals with hearing loss use sign language to communicate and may request a sign language interpreter as their preferred accommodation. The purpose of this training is to offer strategies to optimize effective communication with a focus on how to best work with an individual with a hearing impairment to enhance the quality of the services they receive. The following information will be covered in the training:
• Overview of the ADA, the health professional’s responsibilities, and enforcement history
• How to communicate using “auxiliary aids”
• Finding a qualified interpreter
• Interpreter duties and code of ethics
• Resources

May 18, 2016 at the Center for Disabilities Studies in Newark – Register by May 13th:

October 19, 2016 at the Adams State Service Center in Georgetown – Register by October 14th:


4. Mammography Training

The purpose of this training is to increase knowledge and awareness among providers of the need for accessible mammography services. The training covers the following important points to consider when serving women with disabilities in mammography: 1) improving skills; 2) understanding etiquette; and 3) communicating effectively. Upon completion of the training, participants will be able to:
• List four different types of disabilities and implications for delivering care
• Explain the preferred use of People First Language
• Identify strategies for communicating effectively with women with different types of disabilities
• Demonstrate proper lifting and transferring techniques for patients with mobility impairments
• Model accommodations for positioning during a mammogram

*The training is currently being offered to Christiana Care Radiology Staff on March 23, 2016 and will also be offered at the Fall Conference of the Delaware Society of Radiologic Professionals. More information will be posted on future training dates.


5. Overcoming Obstacles to Oral Health: A Training Program for Caregivers of People with Disabilities and Frail Elders

This training is designed to give caregivers of people with disabilities and frail elders the knowledge, motivation and ability to help individuals with disabilities maintain good oral health and strengthen their independence. Direct support professionals, group home staff, family members of individuals with disabilities and dental hygienists are invited to attend. Caregivers will learn about:
• The causes of oral health problems.
• Daily mouth care.
• Creating conditions for oral health success.
• Maintaining a healthy mouth in people with disabilities.

*Upcoming Oral Health Training dates are to be determined.