Accessible Health Care

Accessibility is the ability for services or places to be used or reached. Accessibility features for individuals with disabilities are features that allow them access to the same services and structures that individuals without disabilities can access.  Many individuals with disabilities have difficulty gaining access to adequate health care services.

Physical Accessibility

Physical accessibility can include the availability of accessible parking spots, entrances, paths and restrooms. Barriers that individuals face include physical inaccessibility of health care facilities, medical equipment and many additional factors that affect the quality of services received by the individual.

Accessibility in your Healthcare Practice

This fact sheet offers strategies for improving access in your practice workflow.


Effective Communication

Communication is an important part of any relationship but especially between physician and patient. Effective communication is critical to proper diagnosis, appropriate medication dosing and ensuring patient compliance with a treatment regimen.

Cultural Competency

Disability cultural competency is an understanding of the nature and needs of people with disabilities and a sensitivity to the cultural aspects of disability.  This includes an understanding of how to be welcoming, accessible, and accommodating when working with people with disabilities.  Providing culturally competent health care services is essential to improving quality of care.

Social and Economic Factors

Social and economic factors can impact access to health care services and the quality of the care delivered to people with disabilities.  This includes socioeconomic status, insurance and financial barriers, employment status and education level.